Unit Only UG 5+ Credits 16+

Qualification Information

VTCT Product Code: UOUG5C16 GLH: Age Restriction: 16
Qualification Number: Units: 1
Level: 1

Qualification Structure

Units - from this group you'll need to cover a minimum of 1 components and earn a minimum of credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UG21G17 L/601/0933 Give customers a positive impression of yourself and your organisation 2 5 33
UG21G18 D/601/0936 Promote additional services or products to customers 2 6 40
UG21G19 A/601/1530 Support customer service improvements 2 5 33
UG31H32 R/600/1277 Contribute to the planning and implementation of promotional activities 3 5 32

*For full details of the Rules of Combination for this qualification please see the Qualification Specification/Record of Assessment book.


*To find specifications for individual units, click on the "Structure" tab of your chosen qualification, select the unit code in the left hand column and on the new page click on the "Download unit book" tab under the unit title.

Centres approved to run this qualification

VTCT accredits centres to offer our qualifications, but cannot advise which centres are running particular courses at any time. Please contact the centre directly to find out if they currently offering your chosen qualification.

NB: The location displayed for each centre is based upon the centre's main address. The location displayed is not necessarily the only location that the centre can deliver VTCT qualifications from. For further information on a centre's delivery capabilities please select the centre's website address.

Centre Name Telephone Website Location
Cheshire College - South & West 01270 654654 Visit website Cheshire - Cheshire East
Bodmin College 01208 79220 Visit website Cornwall
FTT Beauty and Training Centre 01727 768559 Visit website Hertfordshire
Brooksby Melton College 01664 850850 Visit website Leicestershire
Legends School of Barbering 0208 804 9909 Visit website London - Enfield
East London Beauty Academy 0203 951 7448 Visit website London - Tower Hamlets
Oracle Training Consultants Ltd - Doncaster 01302 813900 Visit website South Yorkshire - Doncaster
Oracle Training Consultants Ltd - Rotherham 01709 720746 Visit website South Yorkshire - Rotherham
Newcastle-under-Lyme College 01782 715111 Visit website Staffordshire
Woodspeen Beauty Academy - Huddersfield 01484 429359 Visit website West Yorkshire - Kirklees
Swindon College 01793 491591 Visit website Wiltshire
Academy Hair and Beauty Training School - Belfast 028 9024 3243 Visit website Belfast
Fife College 01592 223400 Visit website Fife