Qualification Information
| VTCT Product Code: AT20367 | GLH: 279 - 291 | Age Restriction: 16 |
| Qualification Number: 600/4487/1 | Units: 9 - 12 | Registration End Date: 31st Jan 2020 |
| Level: 2 | Minimum Credits: 37 |
Additional Information
This qualification will develop your knowledge, understanding and skills to work in a food and beverage service environment. Specifically you will learn how to maintain a safe, hygienic and secure working environment, work effectively with others as part of a hospitality team and give customers a positive impression of yourself and your organisation. You will also learn how to maintain food safety when storing, holding and serving food.
The optional units that make up this qualification will allow you to tailor your learning to your employer’s needs and your personal interests and preferences. Units range from providing a silver service, to preparing and serving wines, cocktails and soft drinks to dealing with payments.
Qualification Structure
Mandatory - from this group you'll need to cover a minimum of 4 components and earn a minimum of 15 credits.
| Unit Code | Unit Ref | Unit Title | Level | Credits | GLH |
|---|---|---|---|---|---|
| UT10833 | F/601/4218 | Maintenance of a safe, hygienic and secure working environment | 1 | 3 | 25 |
| UT10845 | T/601/4216 | Working effectively as part of a hospitality team | 1 | 3 | 22 |
| UT20852 | A/601/5030 | Maintain food safety when storing, holding and serving food | 2 | 4 | 31 |
| UT20945 | L/601/0933 | Give customers a positive impression of yourself and your organisation | 2 | 5 | 33 |
Optional - from this group you'll need to cover a minimum of 1 components and earn a minimum of 3 credits.
| Unit Code | Unit Ref | Unit Title | Level | Credits | GLH |
|---|---|---|---|---|---|
| UT20872 | F/601/4932 | Prepare and serve hot drinks using specialist equipment | 2 | 4 | 36 |
| UT20893 | J/601/4978 | Serve alcoholic and soft drinks | 2 | 5 | 46 |
| UT20900 | K/601/4939 | Prepare and serve wines | 2 | 5 | 41 |
| UT20906 | L/601/4982 | Prepare and serve cocktails | 2 | 5 | 40 |
| UT20932 | T/601/4927 | Prepare and serve dispensed and instant hot drinks | 2 | 3 | 30 |
Optional - from this group you'll need to cover a minimum of 1 components and earn a minimum of 3 credits.
| Unit Code | Unit Ref | Unit Title | Level | Credits | GLH |
|---|---|---|---|---|---|
| UT10841 | L/601/5016 | Provide a counter and takeaway service | 1 | 3 | 30 |
| UT20850 | A/601/4945 | Provide a buffet and carvery service | 2 | 4 | 32 |
| UT20881 | H/601/4986 | Serve food at the table | 2 | 4 | 31 |
| UT20891 | J/601/4950 | Provide a silver service | 2 | 6 | 51 |
Optional - from this group you'll need to cover a minimum of 0 components and earn a minimum of 0 credits.
| Unit Code | Unit Ref | Unit Title | Level | Credits | GLH |
|---|---|---|---|---|---|
| UT10834 | F/601/4994 | Prepare and clear areas for counter and takeaway service | 1 | 3 | 25 |
| UT20871 | F/601/4915 | Prepare and clear areas for table service | 2 | 4 | 32 |
| UT20877 | H/601/4907 | Clean drink dispense lines | 2 | 3 | 26 |
| UT20915 | M/601/4909 | Maintain cellars and kegs | 2 | 3 | 23 |
| UT20917 | M/601/5039 | Maintain and deal with payments | 2 | 4 | 30 |
| UT20933 | T/601/4975 | Receive, store and issue drinks stock | 2 | 3 | 24 |
| UT20934 | T/601/7214 | Employment rights and responsibilities in the hospitality, leisure, travel and tourism sector | 2 | 2 | 16 |
| UT20936 | Y/601/4922 | Prepare and clear the bar area | 2 | 4 | 29 |
| UT20937 | A/601/1219 | Deal with customers across a language divide | 2 | 8 | 53 |
| UT20939 | D/601/0936 | Promote additional services or products to customers | 2 | 6 | 40 |
| UT20946 | M/601/1511 | Resolve customer service problems | 2 | 6 | 40 |
| UT20949 | Y/601/1227 | Maintain customer service through effective handover | 2 | 4 | 27 |
*For full details of the Rules of Combination for this qualification please see the Qualification Specification/Record of Assessment book.
Documents
*To find specifications for individual units, click on the "Structure" tab of your chosen qualification, select the unit code in the left hand column and on the new page click on the "Download unit book" tab under the unit title.
Centres approved to run this qualification
VTCT accredits centres to offer our qualifications, but cannot advise which centres are running particular courses at any time. Please contact the centre directly to find out if they currently offering your chosen qualification.
NB: The location displayed for each centre is based upon the centre's main address. The location displayed is not necessarily the only location that the centre can deliver VTCT qualifications from. For further information on a centre's delivery capabilities please select the centre's website address.
| Centre Name | Telephone | Website | Location |
|---|---|---|---|
| Truro - Penwith College | 01736 335000 | Visit website | Cornwall |
| Apprentice Team Ltd | 01246 278931 | Visit website | Derbyshire |
| E-Hairdressing and Beauty Academy | 01803 295195 | Visit website | Devon - Torbay |
| The Manchester College - Openshaw Campus | 01785 774100 | Visit website | Greater Manchester - Manchester |
| The Manchester College - Wythenshawe | 0161 909 6655 | Visit website | Greater Manchester - Manchester |
| Basingstoke College of Technology | 01256 354141 | Visit website | Hampshire |
| Umbrella Training and Employment Solutions Ltd | 07816 390512 | Visit website | Kent - Medway |
| Weston College | 01934 411411 | Visit website | Somerset - North Somerset |
| Guernsey College of Further Education | 01481 737500 | Visit website | Guernsey |
| Coleg Cambria - Deeside Campus | 0300 303 0007 | Visit website | Flintshire |