Overview Structure Documents Approved Centres

VTCT Level 2 Certificate in Retail Knowledge

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Qualification Information

VTCT Product Code: AG20025 GLH: 93 Age Restriction: 14
Qualification Number: 500/6943/3 Units: 5 - 18 Registration End Date: 31st Dec 2021
Level: 2 Minimum Credits: 14

Additional Information

The VTCT Level 2 Certificate in Retail Knowledge is a vocationally related qualification that focuses on the development of the requisite knowledge and understanding to prepare you for a career in the retail industry.

In this qualification you will develop an understanding of the business of retail, the retail selling process, maintaining health, safety and security, customer service, visual merchandising, retail consumer law, security and loss prevention, and how to work individually and in a team to improve the effectiveness of a retail business.

You also have the option to develop an understanding of the retail sale of skin care products, beauty products, perfumery products, nail care products and cosmetics. Options also include fashion trends and forecasting and personal shopping and styling.



Qualification Structure

Mandatory - from this group you'll need to cover a minimum of 4 components and earn a minimum of 10 credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UV20358 M/502/5821 Understanding customer service in the retail sector 2 3 22
UV20359 A/502/5823 Understanding how a retail business maintains health and safety on its premises 2 2 15
UV20360 A/502/5806 Understanding the retail selling process 2 2 15
UV20361 J/502/5789 Understanding how individuals and teams contribute to the effectiveness of a retail business 2 3 22



Optional - from this group you'll need to cover a minimum of 1 components and earn a minimum of 4 credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UV20353 D/502/5801 Understanding retail consumer law 2 2 11
UV20354 H/502/5797 Understanding the handling of customer payments in a retail business 2 2 8
UV20362 A/600/0656 Understanding visual merchandising for retail business 2 4 39
UV20363 K/502/5817 Understanding security and loss prevention in a retail business 2 2 15
UV20364 F/502/5810 Understanding the control, receipt and storage of stock in a retail business 2 2 17
UV20367 A/600/0625 Understanding the retail sale of skin care products 2 3 30
UV20368 L/600/0628 Understanding fashion retail personal shopping and styling 2 3 30
UV20369 J/600/0630 Understanding the retail sale of perfumery products 2 3 30
UV20370 Y/600/0633 Understanding the retail sale of nail care products 2 3 30
UV20371 H/600/0635 Understanding fashion trends and forecasting 2 3 28
UV20372 M/600/0637 Understanding the fashion retail market 2 3 30
UV20373 M/600/0640 Understanding the retail sale of cosmetics 2 3 30
UV20374 F/600/0643 Understanding the retail sale of beauty products 2 3 30
UV30375 H/502/5802 Understanding how the effectiveness of store operations can be improved 3 3 23



*For full details of the Rules of Combination for this qualification please see the Qualification Specification/Record of Assessment book.

Documents

Record of Assessment Book


*To find specifications for individual units, click on the "Structure" tab of your chosen qualification, select the unit code in the left hand column and on the new page click on the "Download unit book" tab under the unit title.

Centres approved to run this qualification

VTCT accredits centres to offer our qualifications, but cannot advise which centres are running particular courses at any time. Please contact the centre directly to find out if they currently offering your chosen qualification.

NB: The location displayed for each centre is based upon the centre's main address. The location displayed is not necessarily the only location that the centre can deliver VTCT qualifications from. For further information on a centre's delivery capabilities please select the centre's website address.

Centre Name Telephone Website Location
Equilibria Digital Solutions +973 17223389 Visit website Bahrain
East Sussex College - Eastbourne 0303 003 9300 Visit website East Sussex
UK Learning Station 07957 425773 Visit website Essex
Melissa Janes Academy 01617615025 Visit website Greater Manchester - Bury
AHEd - Peter Symonds College 01962 886166 Visit website Hampshire
DB Training Ltd 01622693412 Visit website Kent
The John Wallis Church of England Academy 01233 623465 Visit website Kent
TNB Skills Training - Folkestone 01303 256305 Visit website Kent
Preston's College 01772 225001 Visit website Lancashire
City and Islington College 020 7700 9200 Visit website London - Haringey
Seventa Makeup Academy 07598712024 Visit website London - Westminster
North Shropshire College - Oswestry Campus 01691 688000 Visit website Shropshire
Shrewsbury Colleges Group 01743 342342 Visit website Shropshire
The Hair and Beauty Bank Ltd 0117 929 9939 Visit website Somerset - Bath and North East Somerset
Francesco Group Stafford Academy 01785 247175 Visit website Staffordshire
West Suffolk College 01284 701301 Visit website Suffolk
University College Birmingham 0121 604 1000 Visit website West Midlands - Birmingham
Solihull College 0121 678 7000 Visit website West Midlands - Solihull
Delta Academies Trust - Garforth Academy 0113 212 7141 Visit website West Yorkshire
Wakefield College 01924 789789 Visit website West Yorkshire - Wakefield
Olive Training 01985 840093 Visit website Wiltshire
Guernsey College of Further Education 01481 737500 Visit website Guernsey
Middle East Institute For Advanced Training +968 2453 1889 Visit website Oman
Velouté Academy +966 506090071 Visit website Saudi Arabia
Coleg Cambria - Deeside Campus 0300 303 0007 Visit website Flintshire
Coleg Cambria - Work Based Learning 01244 831531 Visit website Flintshire
Neath Port Talbot College - Coleg Castell Nedd Port Talbot 01639 648200 Visit website Neath Port Talbot
Coleg Cambria - Yale Campus 0300 30 30 007 Visit website Wrexham

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