Overview Structure Documents Approved Centres

VTCT Level 2 Award in Retail Knowledge

Qualification Information

VTCT Product Code: AG20024 GLH: 60 Age Restriction: 14
Qualification Number: 500/6890/8 Units: 4 - 9 Registration End Date: 31st Jul 2022
Level: 2 Minimum Credits: 9

Additional Information

The VTCT Level 2 Award in Retail Knowledge is a vocationally related qualification that focuses on the development of the requisite knowledge and understanding to prepare you for a career in the retail industry.

In this qualification you will develop an understanding of the business of retail, the retail selling process, maintaining health, safety and security, customer service, visual merchandising, retail consumer law, security and loss prevention, and how to work individually and in a team to improve the effectiveness of a retail business.



Qualification Structure

Mandatory - from this group you'll need to cover a minimum of 2 components and earn a minimum of 4 credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UV20359 A/502/5823 Understanding how a retail business maintains health and safety on its premises 2 2 15
UV20360 A/502/5806 Understanding the retail selling process 2 2 15



Optional - from this group you'll need to cover a minimum of 2 components and earn a minimum of 5 credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UV20353 D/502/5801 Understanding retail consumer law 2 2 11
UV20354 H/502/5797 Understanding the handling of customer payments in a retail business 2 2 8
UV20358 M/502/5821 Understanding customer service in the retail sector 2 3 22
UV20361 J/502/5789 Understanding how individuals and teams contribute to the effectiveness of a retail business 2 3 22
UV20362 A/600/0656 Understanding visual merchandising for retail business 2 4 39
UV20363 K/502/5817 Understanding security and loss prevention in a retail business 2 2 15
UV20364 F/502/5810 Understanding the control, receipt and storage of stock in a retail business 2 2 17



*For full details of the Rules of Combination for this qualification please see the Qualification Specification/Record of Assessment book.

Documents

Record of Assessment Book


*To find specifications for individual units, click on the "Structure" tab of your chosen qualification, select the unit code in the left hand column and on the new page click on the "Download unit book" tab under the unit title.

Centres approved to run this qualification

VTCT accredits centres to offer our qualifications, but cannot advise which centres are running particular courses at any time. Please contact the centre directly to find out if they currently offering your chosen qualification.

NB: The location displayed for each centre is based upon the centre's main address. The location displayed is not necessarily the only location that the centre can deliver VTCT qualifications from. For further information on a centre's delivery capabilities please select the centre's website address.

Centre Name Telephone Website Location
South Gloucestershire and Stroud College - Filton Campus 0117 909 2357 Visit website Bristol, City of
Acacia Training Ltd - Crewe 01270 626236 Visit website Cheshire - Cheshire East
Acacia Training TA International School of beauty Therapy - Nantwich 01270 626236 Visit website Cheshire - Cheshire East
Holistic Therapies Training Academy 01237 472109 Visit website Devon
East Sussex College - Hastings 01424 458395 Visit website East Sussex
UK Learning Station 07957 425773 Visit website Essex
Lowestoft College 01502 525005 Visit website Suffolk
Kirklees College - Huddersfield Centre 01484 437000 Visit website West Yorkshire - Kirklees
Kirklees College - Pioneer House 01924 465916 Visit website West Yorkshire - Kirklees
Guernsey College of Further Education 01481 737500 Visit website Guernsey
Club Man Barber Academy +353 876172304 Visit website Ireland
Middle East Institute For Advanced Training +968 2453 1889 Visit website Oman
Coleg Sir Gar - Graig Campus 01554 748000 Visit website Carmarthenshire
Neath Port Talbot College - Coleg Castell Nedd Port Talbot 01639 648200 Visit website Neath Port Talbot
NPTC Group - Newtown College 0845 408 6200 Visit website Powys

Webinars