Overview Structure Documents Approved Centres

VTCT Level 1 Certificate in Retail Knowledge

Qualification Information

VTCT Product Code: AG10023 GLH: 89 Age Restriction: 14
Qualification Number: 500/6822/2 Units: 7 - 11 Registration End Date: 31st Jul 2023
Level: 1 Minimum Credits: 13

Additional Information

The VTCT Level 1 Certificate in Retail Knowledge is a vocationally related qualification that focuses on the development of the requisite knowledge and understanding to prepare you for a career in the retail industry.

In this qualification you will develop knowledge and understanding of the business of retail, the control, replenishment and handling of stock, maintaining health, safety and security, customer service, the retail selling process and how to work individually and in a team to improve the effectiveness of a retail business.

You also have the option to develop your knowledge and understanding of retail consumer law, managing other people's money and handling customer payments, and planning and running an enterprise activity.



Qualification Structure

Mandatory - from this group you'll need to cover a minimum of 6 components and earn a minimum of 11 credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UV10347 A/502/5756 Understanding the business of retail 1 1 8
UV10348 T/502/5819 Understanding customer service in the retail sector 1 2 17
UV10349 M/502/5804 Understanding how a retail business maintains health, safety and security on its premises 1 2 15
UV10351 J/502/5808 Understanding the control, handling and replenishment of stock in a retail business 1 2 11
UV10352 R/502/5780 Understanding how individuals and teams contribute to the effectiveness of a retail business 1 2 15
UV20360 A/502/5806 Understanding the retail selling process 2 2 15



Optional - from this group you'll need to cover a minimum of 1 components and earn a minimum of 2 credits.

Unit Code Unit Ref Unit Title Level Credits GLH
UV10355 F/501/5942 Planning an enterprise activity 1 1 10
UV10356 F/501/5939 Running an enterprise activity 1 1 10
UV10357 F/501/5827 Being responsible for other people's money 1 1 10
UV20353 D/502/5801 Understanding retail consumer law 2 2 11
UV20354 H/502/5797 Understanding the handling of customer payments in a retail business 2 2 8



*For full details of the Rules of Combination for this qualification please see the Qualification Specification/Record of Assessment book.

Documents

Record of Assessment Book


*To find specifications for individual units, click on the "Structure" tab of your chosen qualification, select the unit code in the left hand column and on the new page click on the "Download unit book" tab under the unit title.

Centres approved to run this qualification

VTCT accredits centres to offer our qualifications, but cannot advise which centres are running particular courses at any time. Please contact the centre directly to find out if they currently offering your chosen qualification.

NB: The location displayed for each centre is based upon the centre's main address. The location displayed is not necessarily the only location that the centre can deliver VTCT qualifications from. For further information on a centre's delivery capabilities please select the centre's website address.

Centre Name Telephone Website Location
Barnfield College 01582 569500 Visit website Bedfordshire - Luton
Chesterfield College 01246 500500 Visit website Derbyshire
Ignite Academy & Training 01752 875610 Visit website Devon - Plymouth
East Sussex College - Eastbourne 0303 003 9300 Visit website East Sussex
East Sussex College - Hastings 01424 458395 Visit website East Sussex
Melissa Janes Academy 01617615025 Visit website Greater Manchester - Bury
Havant & South Downs College 023 9279 7995 Visit website Hampshire
TNB Skills Training - Folkestone 01303 256305 Visit website Kent
Preston's College 01772 225001 Visit website Lancashire
Grantham College 01476 400226 Visit website Lincolnshire
Lowestoft College 01502 525005 Visit website Suffolk
Guernsey College of Further Education 01481 737500 Visit website Guernsey
Velouté Academy +966 506090071 Visit website Saudi Arabia
Skyline College +27 31 3012494 Visit website Kwazulu Natal
Neath Port Talbot College - Coleg Castell Nedd Port Talbot 01639 648200 Visit website Neath Port Talbot

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